Overview
Lead and develop a team of recruiters supporting hiring across ERM's Consulting Delivery Hub (CDH) in India, working in partnership with the Talent Acquisition Manager.
What you'll do
- Lead, coach and develop a team of recruiters, creating a culture of accountability, collaboration and high performance.
- Provide day-to-day direction and support to recruiters, ensuring workloads are balanced and hiring priorities are effectively managed.
- Monitor team performance against agreed service levels and hiring objectives, providing coaching and support to drive continuous improvements.
- Lead end-to-end recruitment for senior, specialist and business-critical positions, developing targeted hiring strategies and acting as a trusted talent advisor to hiring leaders.
- Partner with hiring managers and stakeholders to support the successful delivery of recruitment activity across Global Services.
- Monitor recruitment performance, pipeline health and hiring progress, proactively identifying risks and implementing corrective actions where required.
- Support recruiter development through coaching, capability building, quality reviews and sharing of best practices.
- Ensure recruitment processes, governance requirements and service standards are consistently applied across the team.
- Prepare recruitment updates, performance reports and hiring insights for the Talent Acquisition Manager and key stakeholders.
- Drive continuous improvement initiatives that enhance recruiter effectiveness, process efficiency and hiring outcomes.
- Support the implementation and adoption of recruitment technologies, tools and ways of working.
- Promote a positive candidate and hiring manager experience throughout the recruitment lifecycle.
- Act as an escalation point for complex recruitment challenges, providing guidance and support to recruiters and stakeholders.
- Work closely with the Talent Acquisition Manager to translate strategy into operational delivery and achieve hiring objectives.
What you'll need
- Significant Talent Acquisition experience within a matrix organisation.
- Experience coaching, mentoring and developing recruiters to improve capability and performance.
- Ability to provide performance feedback, coaching and development support to recruiters at varying levels of experience.
- Strong stakeholder management skills, with the ability to build trusted relationships with hiring managers and business leaders.
- Experience managing recruitment delivery across multiple roles, functions or business areas simultaneously.
- Strong organisational and prioritisation skills, with the ability to manage competing demands and changing priorities.
- A data-driven mindset, using recruitment metrics and insights to identify risks and drive performance improvements.
- Experience producing recruitment updates and communicating progress, challenges and recommendations to stakeholders.
- Strong problem-solving skills and the ability to proactively identify and resolve hiring challenges.
- A continuous improvement mindset and a passion for developing people and improving recruitment practices.
- Excellent communication skills, with the confidence to influence stakeholders and HR colleagues.
Nice to have
- Demonstrated success acting as a team lead, mentor or coach within a Talent Acquisition function.
- Exposure to high-volume, project-based or growth-focused hiring programmes.
- A track record of recruiting across multiple business functions, markets and geographies.
- Proficiency in recruitment technologies, applicant tracking systems and CRM platforms, including Workday and Gem.
- Knowledge of in-house, RPO and outsourced recruitment delivery models.
- Understanding of recruitment reporting, governance frameworks and performance measures.
- Familiarity with Global Capability Centre (GCC), Shared Services, Global Business Services or consulting environments.
- Exposure to recruitment transformation, process optimisation or continuous improvement initiatives.
Details
- Location: Bangalore, India.
Read the full description and apply on the company’s own careers page.