Technical Project Manager

Overview

Technical Project Manager responsible for ensuring the delivery of quality products and services to eCS clients and partners, overseeing successful delivery of the elluminate® clinical data integration and analytics platform.

What you'll do

• Independently lead and drive elluminate® implementation projects throughout the project lifecycle using PMI-compliant and eCS-required methodologies, standards and best practices.
• Develop roadmaps and timelines for technical services and support including solution integration, custom reporting, data mapping and Clinical Data Repository (CDR).
• Manage multiple software implementation projects simultaneously, ensuring proper project documentation is developed and maintained, project risks are mitigated, and client satisfaction is maintained.
• Manage client expectations and approvals on scoped deliverables, balance and reconcile the project budget, and serve as point person for project communication and issue escalation.
• Realign resources in response to scope changes and proactively mitigate potential risks.
• Foster positive, long-lasting client relationships and drive elluminate® utilization.
• Collaborate with internal and external subject matter experts to deliver seamless elluminate integration, rapid system adoption and end-user utilization.
• Other duties as assigned.

What you'll need

• Bachelor of Science or Master of Science degree in Computer Science and/or equivalent work experience.
• Exceptional multi-tasking and time management skills, including the ability to resource competing priorities and adapt to changing client demands.
• Excellent written and verbal communication skills and an ability to partner effectively with audiences at all levels of eCS and client organizations.
• Commitment to operational standards, PMI methodologies and best practices with a focus on process efficiencies and revenue growth opportunities.
• Proficiency with Microsoft applications (Word, Outlook, Excel, PowerPoint, Project, Visio, Teams, etc.) and collaborative platforms like MS Teams, OneDrive and SharePoint.
• Experience managing client projects focused on technical deployments, system implementations, and/or data management and reporting.

Nice to have

• 8+ years of systems/software project management experience, preferably in a clinical, biomedical, or software environment.
• Clinical data management experience.
• Some knowledge of ICH/GCP guidelines, 21 CFR Part 11, clinical trials methodology, CRO partnerships, and EDC systems (Medidata, Rave) is highly desired.

Details

• Location: Bangalore, Karnataka.