Virtual Assistant, ACC

Overview

Serve as the front desk for home inspection companies by handling customer communications, answering questions, providing quotes, and booking appointments.

What you'll do

• Field incoming calls, texts, emails, and voicemails.
• Answer client questions and provide price quotes.
• Explain the value of booking a home inspection.
• Schedule appointments and enter client details into booking software.
• Manage general office correspondence.
• Support busy inspection company calendars.

What you'll need

• Strong English communication skills with a neutral, understandable accent.
• Strong computer skills and comfort working on a computer for the entire shift.
• Ability to accurately enter notes, data, and client information.
• Ability to navigate websites and standard software applications.
• Strong communication skills across email, chat, and text.
• Ability to multitask across systems, customer scenarios, and channels.
• Detail orientation, good judgment, and ability to follow standard procedures.

Details

• Remote role in Colombia.
• Requires a quiet workspace and internet speeds of at least 30 Mbps download and 10 Mbps upload.
• Monthly salary: COP 5,000,000.
• Employment is administered through RemoFirst in Colombia.