Director, Services Sales

Overview

Director, Service Sales leading Zscaler's Professional Services business in India, managing a distributed team of field Service Sales Managers and Specialists and owning the Professional Services bookings quota for assigned theaters.

What you'll do

• Own the Professional Services bookings quota for assigned theaters while developing and executing regional go-to-market strategies to drive service attach rates, accelerate deal velocity, and maximize revenue growth
• Recruit, coach, and manage a distributed team of field Service Sales Managers (SSMs), fostering a culture of high performance, accountability, and continuous professional development
• Partner closely with Regional Vice Presidents (RVPs), Area Directors, and Customer Success leadership to ensure Professional Services are seamlessly integrated into the overarching enterprise sales strategy
• Act as the executive escalation point and sponsor for strategic, high-visibility enterprise deals, guiding your team in structuring complex, multi-phased Statements of Work (SOWs) that align with customer transformation goals
• Drive rigorous pipeline management, forecasting accuracy, and operational cadence using data to identify trends, optimize team coverage, and remove friction from scoping and quoting processes

What you'll need

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
• 10+ years of experience in enterprise technology sales, with a significant focus on selling Professional Services, Consulting, or complex technical solutions
• 5+ years of progressive sales leadership experience, with a proven track record of managing and scaling quota-carrying sales or pre-sales teams in a fast-paced environment
• Exceptional executive presence, communication, and negotiation skills with the ability to confidently engage and influence C-level executives and senior stakeholders
• Strategic acumen with a deep understanding of SSE/SASE, SaaS, IaaS, and Zero Trust security models, along with the ability to translate technical architectures into compelling business value and strategic service engagements

Nice to have

• Experience leveraging AI-powered sales intelligence platforms or positioning AI-driven security architectures to accelerate complex enterprise sales cycles
• Proven experience operating in a highly matrixed, global organization, effectively bridging the gap between India-based operations and international field sales teams

Details

• Hybrid role based in Bangalore, India
• Reports to the Sr. Director, Solution Consulting in the Professional Services department