GN-I&E Comms and Media-BSS Consultant

Overview

Consultant for telecom BSS and telco journey domains, supporting digital transformation and cloud BSS initiatives for global clients.

What you'll do

• Deliver consulting projects for global clients across BSS and telco journey domains.
• Lead innovation and transformation programs and process enablement for clients.
• Design BSS journey strategies to cloud deployment models and cloud acceleration.
• Gather and analyze business requirements and translate them into business/process/functional requirements.
• Conduct gap analysis on existing telco platforms and propose client solutions.
• Support proposal drafting, business development efforts, and consensus-driven deliverables.
• Manage stakeholders independently and engage them in the change journey.

What you'll need

• Skills in one or more telecom areas.
• Excellent knowledge of BSS modules and telco journeys including CRM, order management, billing, mediation, provisioning, collections, channels, customer care, and lead to cash.
• Proven experience in strategy, innovation, and digital initiatives across digital maturity models and CSP operating models.
• Knowledge of telco BSS/OSS stack components and interactions/flows.
• Strong telecom industry background for B2C and B2B BSS processes and products across wireline, wireless, and enterprise domains.
• Experience in business analysis and requirements gathering.
• At least 1-7 years of progressive business and/or telecom and consulting experience.
• Educational qualification: B.Tech/BE plus MBA from reputed institutes.

Details

• Location: Bengaluru/Gurgaon/Pune office.