Ground Transport, Associate, Travel & Expense Management

Overview

Associate-level role within the Travel & Expense Management team, providing operational, administrative and reporting support for Ground Transport across Bengaluru and Mumbai.

What you'll do

• Support daily Ground Transport operations across Bengaluru and Mumbai, including five-day office requirements and business continuity activities.
• Supervise vendor on-ground operations, including chauffeur and fleet management, and coordinate with routing, security and business stakeholders.
• Maintain operational reports, trackers, dashboards and performance metrics; support utilization, route optimization and fleet performance reviews.
• Track service issues, escalations, vendor actions and closure status, maintaining clear documentation and follow-up discipline.
• Maintain SOPs, audit evidence and governance records; support compliance and safety initiatives, including SOS governance monitoring.
• Prepare meeting materials, action logs, governance reviews, management reports and employee transport communications.
• Provide backup operational coverage for the Bengaluru Ground Transport Lead during planned or unplanned absence.

What you'll need

• Bachelor's degree in Business Administration, Operations Management, Logistics or a related discipline.
• Two to five years of relevant experience.
• Experience in operations, transport coordination, administration, facilities or service delivery, including stakeholder coordination and reporting.
• Strong organizational, communication, documentation, problem-solving, escalation management and follow-up skills.
• Advanced Excel and reporting capability, with the ability to manage multiple priorities under tight timelines.

Nice to have

• Knowledge of transportation operations, logistics or workplace services; experience with Ground Transport vendors and India ground transportation.
• Familiarity with Power BI, reporting tools or workflow automation tools.

Details

• Location: Bengaluru and Mumbai, India.
• Five-day office requirement.