Operations Associate

Overview

Operations Associate role at S&P Global Market Intelligence's Enterprise Data Services (EBS) team, supporting the day-to-day operations of the EBS data offering for Index and ETF clients.

What you'll do

• Maintain the smooth running of day-to-day operations of the EBS data offering.
• Work with cross-functional teams to identify solutions to problem areas and remove operational inefficiencies.
• Use advanced Excel, VBA and SQL skills to translate operational requirements into technical solutions and tools.
• Validate the accuracy of data received from various sources.
• Ensure information is stored in databases and accurately reflected on products by creating or running data quality checks and standards.
• Ensure the quality and time-efficient production of financial information to respective products.
• Respond to data queries from internal and external clients and provide support to stakeholders.
• Monitor and research market events in order to anticipate changes, and develop a deep understanding of the markets and business events.
• Provide Root Cause Analysis with cross-functional teams to identify solutions in problem areas.
• Consolidate information around the dataset leading to the establishment of best practices.
• Perform automated or semi-automated checks to ensure production of high quality content.
• Ensure MOWs are documented and maintained.
• Coordinate and delegate work as per team requirements.
• Identify data quality improvement projects and good design practices.

What you'll need

• Well versed with Index and ETF concepts and their calculations.
• Intermediate Excel and SQL skills, including being able to write basic SQL queries.
• Proven ability to utilize data and systems tools available.
• Good verbal, written, and presentation skills.
• Good understanding of equities and capital markets.
• 0-2 years of business operations experience.
• Must be flexible in addressing dynamic business needs.
• Strong interest in finance and up to date with current global financial market news.
• Self-starter, able to take on multiple tasks at a time, hardworking, and efficient.
• Superior communication skills and able to interact professionally across business units.
• Works well individually as well as in a global team environment.

Nice to have

• Specific knowledge around Index/ETF and Corporate Actions.

Details

• Location: Bengaluru, Karnataka.
• The team operates 24/7; candidates are required to work in all shifts, including US hours.
• Grade Level (for internal use): 07.