Overview
Key contributor to the Tier 2 People Operations function, resolving complex, regionally nuanced People matters and bridging Tier 1 service delivery with strategic People partners.
What you'll do
- Serve as a Tier 2 escalation point for complex and sensitive People Operations matters, ensuring timely, compliant, and high-quality resolution
- Manage regionally specific employee lifecycle processes, applying appropriate local context while maintaining global standards
- Partner cross-functionally to ensure alignment and effective execution of People initiatives
- Support the operational execution of performance management and employee relations processes, including performance improvement actions and organizational changes
- Partner with HRBPs, Legal, and regional stakeholders to mitigate risk and ensure adherence to local labor laws and company policies
- Maintain rigor in documentation, timelines, and execution standards
- Act as an operational advisor to HRBPs and Country Partners, providing guidance on processes, policies, and regional requirements
- Enable seamless collaboration across People functions to drive consistent and effective employee outcomes
- Contribute to the effectiveness of Talent Acquisition operations by supporting recruiting processes, systems, and data integrity
- Partner with recruiting teams to ensure efficient workflows and a seamless transition from candidate to employee
- Identify trends, inefficiencies, and operational gaps impacting service delivery
- Contribute to process improvements, automation initiatives, and scalable solutions in partnership with Global People Operations, HRIS, and IT
- Support continuous improvement of workflows, tools, and service models
- Ensure alignment of regional operations with global standards and compliance requirements
- Contribute to documentation, standardization, and evolution of Tier 2 operating procedures
- Provide insights on trends, risks, and opportunities to enhance People Operations effectiveness
What you'll need
- Bachelor's or master's degree in management, or a related field
- 4+ years of experience in HR Operations / Talent Acquisition Operations Support
Details
- Location: Bengaluru, India
- Office-first culture: three days a week in office for most roles; verify specific requirements with your recruiter
Read the full description and apply on the company’s own careers page.