Senior Solutions Engineer | East Coast | Remote

Overview

Senior Solutions Engineer role on the Enterprise Solutions Engineering team, working customer-facing to solve technical problems and support customer success.

What you'll do

• Join an early member of a high-growth team to solve technical and customer problems.
• Partner with Sales to articulate Grafana value proposition, vision, and strategy.
• Own technical engagement with customers to help close high-velocity opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop.
• Drive product conversations based on needs and problems learned from customer interactions.
• Enhance documentation and create enablement materials including blog posts, videos, and knowledge base articles.

What you'll need

• 5+ years of technical pre-sales experience.
• Ideally experience with open source technologies or the metrics/monitoring space.
• Ability to collaborate with a remote-first international team.
• First-class written and oral communication skills.
• Ability to articulate value proposition and technical advantages of products.
• Self-motivated, initiative, and creative work style.

Details

• Work mode: Remote (United States).
• Location preference: Greater NYC or Boston Area.