Service Sales Specialist

Overview

A centralised support role in HP's Renewal Enablement team, enabling the Inside Sales business unit to meet sales, revenue and booking goals by handling service sales quotations and order processing.

What you'll do

• Generate sales quotations and proposals, ensuring quotation deadlines are met.
• Record all quotations in HP IQ.
• Prepare and request discounts in HP IQ.
• Handle a wide range of enquiries from the sales team in a sales-focused environment.
• Prepare quotations, run various reports and liaise with other departments when necessary.
• Work closely with the Inside Sales Team across all 8 markets and the Order Management team to ensure smooth processing of POs.
• Develop a thorough understanding of Polycom and HP product and service portfolio.
• Undertake any other duties required to assist in the successful operation of the department.

What you'll need

• High degree of accuracy and attention to detail.
• Excellent time management and prioritization skills.
• Excellent timekeeping and team player skills.
• Ability to communicate effectively in English, both written and oral.
• Ability to demonstrate flexibility and adaptability in a fast-paced environment.
• Ability to work in a calm and logical manner, particularly when under pressure.
• Represent Polycom/HP in a professional, honest and ethical manner with a focus on delivering a high degree of customer satisfaction.
• Flexible approach, sometimes working beyond normal office hours, especially at quarter end.
• Winning attitude.
• Computer skills: Price Hub, HP IQ, Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF).
• Good Excel skills (pivots, formulas, look-ups etc).
• Experience with an integrated quoting tool.

Details

• Location: Bangalore, India.
• Employment type: Full time.
• Shift: No shift premium (India).
• Relocation: not stated.
• Travel: not stated.