Site Payments Associate II - FSP

Overview

Provides administrative, reporting, contractual and financial support to the department for processing payments to investigative sites, including data compilation, issue and risk resolution, and ensuring adherence to contractual guidelines and country regulations.

What you'll do

• Compile data from multiple sources to generate payments to sites in accordance with procedural documents and site contracts.
• Ensure adherence to country-specific regulations which affect and impact ability to pay.
• Manage payment responsibilities and workflow to meet contracted timelines and project deliverables.
• Build and manage relationships with study sites and, on occasion, interface with clients for payment-specific issues.
• Respond to study-related escalations and resolve payment-related findings; escalate project risks appropriately.
• Train study teams on site payment processes, including setting expectations around site payment requirements and deliverables.
• May process investigator payments in middleware and financial system; manage refunds, credit notes, late payment fees, pre-payments or investigator meeting reimbursements.
• May build and enter budgets and SVTs; work on transparency reporting; perform study reconciliations; manage and maintain investigator funds tracker for studies transitioned to site payments.

What you'll need

• 2 to 4 years of experience in clinical trial or site payment related work.
• Solid organizational skills and strong attention to detail.
• Capable of handling multiple timeline sensitive tasks efficiently and effectively.
• Flexible and able to reprioritize workload to meet changing project needs.
• Solid computer skills, proficient in MS Word and Excel.
• Capable of working independently and as a team member.
• Solid communication skills, including English language (oral, written).
• Capable of extracting pertinent information from study documentation such as protocol, contracts, budgets, etc. and performing applicable data entry.
• Familiarity with ICH Good Clinical Practices, country regulatory and/or applicable tax regulations for all aspects of project implementation, execution, and closeout.
• Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency.

Nice to have

• Bachelor's degree.
• Preferred experience using CTMS, EDC, or financial systems.
• Other languages would be an advantage (where applicable).

Details

• Work schedule: standard, Monday to Friday.
• Office job; environmental conditions: office.
• Location: Remote, India.