Specialist / Client Delivery Incent

Overview

Specialist / Client Delivery - Incent ensures accurate, timely processing and administration of client incentive programs while coordinating across internal teams for smooth execution.

What you'll do

• Administer and process client incentive programs, including data entry, validation, and payout generation within timelines.
• Review and verify incentive program data for accuracy and completeness, resolving discrepancies.
• Communicate with clients and internal teams on program status, inquiries, and issue resolution.
• Prepare and deliver regular program reports and analyses with KPIs and trends.
• Collaborate with internal departments to support seamless program execution.
• Maintain documentation of program processes, client-specific requirements, and system configurations.

What you'll need

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• 2–4 years of experience in client service, program administration, or incentive compensation.
• Strong analytical skills for working with data and identifying patterns.
• Excellent attention to detail for data entry and validation.
• Proficiency in Microsoft Office Suite, particularly Excel (e.g., VLOOKUP, pivot tables).
• Strong verbal and written communication skills for interacting with clients and colleagues.
• Ability to manage multiple tasks in a fast-paced environment.

Nice to have

• Experience with incentive management platforms or CRM systems.

Details

• Location: Pune, India.