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Sr. Customer Success Manager

Firework
Posted a month ago

LOCATION

India · Remote

EXPERIENCE

Not specified

SKILLS REQUIRED

Customer Success ManagementStrategic Account ManagementData-Driven Customer Insights

Job description

Overview

Sr. Customer Success Manager role focused on strategic relationship management for existing clients using Firework’s commerce solutions.

What you'll do

  • Nurture and grow enterprise customers.
  • Provide strategic customer success relationship management to existing clients.
  • Build and maintain close, growth-oriented partnerships.
  • Support client business growth through commerce solutions.
  • Manage a diverse portfolio of customers.

What you'll need

  • Experience in customer success/customer success relationship management (experienced customer success professional is requested).
  • Client-focused approach.
  • Data-driven mindset.
  • Ability to work across the North America market.

Details

  • Location: India.

Read the full description and apply on the company’s own careers page.

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Sr. Customer Success Manager