Overview
Technical Systems Engineer for Splunk to design, implement, and support digital adoption solutions that improve productivity and user experience for field teams and employees.
What you'll do
- Design, implement, and support digital adoption solutions for internal teams and end users.
- Deliver and maintain Digital Adoption Platform (DAP) solutions.
- Implement digital adoption strategies across functions including GTM, Finance, IT, HCM, and Enablement.
- Participate in solutioning, design, development, implementation, and ongoing support of DAP solutions.
- Identify and implement process improvements using metrics and insights to recommend best practices.
- Collaborate with cross-functional teams as a subject matter expert on complex projects and automation/system transformation initiatives.
What you'll need
- 2+ years of experience in digital adoption, consulting, enablement, systems and tools, system administration, operations, or a related field.
- Experience participating in solutioning, design, development, implementation, and support of digital adoption solutions.
- Experience working on complex projects with multiple teams and cross-functional stakeholders.
- Experience with digital adoption or enablement platforms such as Salesforce, WalkMe, Whatfix, Mindtickle, or Seismic.
- Bachelor’s degree in Computer Information Systems, Information Technology, or related field, or equivalent relevant experience.
Nice to have
- Experience with enterprise systems and tools such as Gong, Confluence, Jira, Lucidchart, Okta, SailPoint, Workday, Anaplan, or SAP Ariba.
- Experience with AI agent development or GenAI technologies and platforms such as Cursor or n8n.
- Strong analytical and problem-solving skills using quantitative and qualitative insights.
- Excellent verbal and written communication skills for cross-functional stakeholders.
- Highly organized, creative, collaborative, adaptable, and customer-focused.
Details
Read the full description and apply on the company’s own careers page.
