Zonal Service Engineer

Overview

Zonal Service Engineer (on-site) responsible for installation, testing & commissioning, fault diagnosis, customer complaint resolution, and service documentation for electrical equipment and systems in Bangalore.

What you'll do

• Assist local unit in developing capabilities to control products and systems while ensuring compliance with internal, customer, and industry requirements.
• Participate in development and implementation of standards and test methods to release only compliant products, software, and services.
• Install, test, commission, and maintain electrical equipment, panels, drives, and control systems.
• Diagnose electrical faults using drawings, control wiring diagrams, and testing instruments; coordinate repair or replacement.
• Attend customer complaints and provide timely on-site/remote technical support within agreed timelines.
• Prepare service/inspection/maintenance reports, create material lists, manage tools/spare parts, and maintain technical records.
• Ensure service activities comply with safety and technical standards and coordinate with internal teams; provide basic customer/operator training.

What you'll need

• Diploma in Electrical & Electronics Engineering from a recognized institution.
• 5–8 years of relevant experience in electrical service, maintenance, installation, testing, or commissioning.
• Practical experience with electrical equipment, panels, drives, and control systems.
• Ability to read and interpret electrical drawings, schematics, and control wiring diagrams.
• Skills in electrical fault diagnosis, troubleshooting, testing, and preventive maintenance.
• Knowledge of service tools, testing instruments, spare parts management, and technical documentation.
• Good communication, customer-service, problem-solving, and coordination skills, with willingness to travel to customer locations.

Details

• Role based in Bangalore, India and reports to EL Customer Operations Manager - Post-Sales.
• Work model: Onsite (listed as #Li-Onsite).