Customer Service Associate - Voice

Overview

Customer Service Associate - Voice role in the Healthcare Claims domain, supporting administration of health claims and related healthcare facility operations.

What you'll do

• Process healthcare claims including registering, editing, verification, evaluation, and examination.
• Administer hospitals, outpatient clinics, hospices, and other healthcare facilities.
• Support day-to-day operations and department activities for healthcare claims processing.
• Handle budgeting and rating, research and education, and policy/procedure-related work.
• Contribute to quality assurance, patient services, and public relations activities.
• Resolve routine problems using precedent and general guidelines.

What you'll need

• Any graduation qualification.
• 1 to 3 years of experience.
• Primary skill: Healthcare Management.
• Solve routine problems largely through precedent and referral to guidelines.
• Work with interactions primarily within your team and direct supervisor.

Details

• Location: Bengaluru.
• May require rotational shifts.