Lead Product Manager

Overview

Lead Product Manager for SurveyMonkey’s enterprise in-product feedback platform (GetFeedback Digital), owning product strategy and end-to-end execution in India.

What you'll do

• Own product strategy for GetFeedback Digital and translate it into an executable roadmap.
• Own the health of the existing customer book by diagnosing retention and expansion patterns.
• Work hands-on with engineering and design, including prototyping and reviewing architecture trade-offs.
• Ground decisions in customer and usage data to prioritize what matters most.
• Validate new capabilities with enterprise customers through structured programs and iterate fast based on learnings.
• Define success and make strategic build/scale/stop decisions based on evidence and business impact.

What you'll need

• 12+ years of product management experience, including taking a 0-to-1 product from concept through launch with paying customers.
• Strong technical fluency to use AI for building/prototyping and to make architecture trade-offs with engineering.
• Experience shipping AI-powered product features in a live product.
• Experience with continuous feedback or experience-management programs where the organization must act on the insight.
• Experience running structured programs with enterprise B2B/B2C customers and turning qualitative feedback into shipped roadmap decisions.
• Comfort working directly with data (SQL or equivalent) and interpreting statistical caveats/confidence intervals.

Details

• Reports to the Sr. Director, Product in India.
• Based in Bengaluru; required to work from the Bengaluru office up to 3 days per week.